Introduction
What PackVision is, the problem it solves, and how its pieces fit together.
PackVision is a local-first video monitoring and analysis platform for package handling. It watches your IP cameras, detects barcodes in real time, records the footage on a computer you control, and syncs only the metadata to the cloud so you can review, download, and share recordings from anywhere.
What you can do with PackVision
- Connect IP cameras on your local network.
- Detect barcodes automatically while packages move past the camera.
- Record continuous 5-minute video segments on local disk with synchronized audio.
- Review barcode sessions, proof images, and video from the web dashboard.
- Play back or download recordings remotely without uploading video to the cloud.
- Persist critical evidence clips directly to cloud storage with selectable retention and retry upload capabilities.
- Protect your business against false claims with tamper-proof evidence verification codes.
- File and manage customer delivery disputes directly from the recording player.
- Invite teammates and manage multiple organizations.
- Subscribe to a plan that controls your fleet limits (minimum 1 agent), member seats, server streaming data, and durable cloud storage.
How the pieces fit together
PackVision is made of two applications and one cloud service:
Web dashboard
Manage organizations, members, stations, recordings, and billing from a browser.
Desktop app
Runs on a computer near your cameras. It discovers cameras, records video, detects barcodes, and streams recordings on request.
Mobile companion
Coming soon: a phone that pairs with the desktop app to scan and manage packing from the floor. Not available yet.
Cloud service
Stores metadata, handles authentication, subscriptions, and brokers remote recording streams.
The local-first model
Video never leaves your network unless someone asks to watch it or you choose to save it to the cloud.
- Recording is local. Stations save video segments to a local disk on your computer. The cloud stores order details only — barcode, timestamps, station, and a proof snapshot.
- Remote playback streams securely on demand. When you play a recording away from the warehouse, the station streams the video securely through the cloud to your browser.
- Local playback is fast and uses zero data transfer. When you watch from the same facility network, video plays directly from the station without consuming your monthly streaming allowance.
- Cloud save for permanent evidence. You can persist specific recordings to durable cloud storage with selectable retention (Permanent, 30, 60, or 90 days), accessible even when the packing desk is turned off.
Key concepts
- An organization is the top-level container for devices, members, and billing.
- An agent is an entity in your organization, paired to a laptop or desktop through the desktop app. An agent can host multiple stations. Each station has one camera today; multiple cameras per station is planned.
- A barcode session (also called a recording or an order) is created when a barcode is detected and ends when it leaves the frame.
- A subscription sets your limits: max agents (minimum 1), max members, max data transfer, and max data storage.
See the glossary for the full list of terms.
Next steps
Read the quick start to go from a new account to your first recording.
Connect a device once your desktop app is installed.
Add cameras using ONVIF discovery or RTSP.