Recordings & monitoring
Review barcode sessions, watch video, track claims, and follow floor activity.
A barcode session begins when a barcode is detected and ends when it leaves the frame. Each session becomes an order you can review, stream, download, and defend in a dispute.
Recordings
Find orders, take in new ones, filter sessions, and verify evidence integrity.
Playback & download
Watch video, save a clip to the cloud, and download proof.
Disputes
Track every customer claim and close it with the recorded evidence.
Analytics & statistics
Live floor, trends, and cycle times — quality lives on Disputes, fleet health on Stations and Agents.
Local first, cloud on demand
- Continuous video is written to the recording computer's disk in short segments.
- Watching video inside the warehouse network plays straight from that computer and uses 0 GB of data transfer.
- Watching from anywhere else streams securely over the internet and counts toward your monthly data transfer allowance.
- Video is uploaded only when someone chooses Save to cloud, or exports a dispute clip.
Evidence that holds up
Every recording carries a unique evidence verification code. Share it with a marketplace or carrier when a claim is questioned — it proves the clip is the original, unedited footage from that station.