Billing
Understand plan limits, pay for your subscription, and manage invoices.
A subscription sets the limits for the active organization. Without one, computers cannot stream, new recordings cannot start, and members cannot be invited.
What a subscription controls
| Limit | Meaning |
|---|---|
| Max agents | How many computers can record for the organization (minimum 1). |
| Max members | How many people can sign in (the Owner seat is free). |
| Max data transfer | How much remote video streaming is available per cycle. |
| Max data storage | How much cloud-saved evidence can be stored per cycle. |
Subscriptions
Choose a plan, adjust quotas, and handle renewals and grace periods.
Invoices & billing details
Order history, payment state, and electronic VAT invoices.
Renewal basics
- Subscriptions do not renew automatically.
- A 3-day grace period keeps the service running after the expiry date; renewing inside it starts the new period on the old expiry date.
- Plan limits cannot be set below current usage. Remove extra computers or members first.
Local playback inside the warehouse stays free of data transfer charges. Only remote streaming and downloads count toward the allowance.