Desktop app

The desktop app pairs a computer as an agent. It runs on the same network as your cameras, and its stations record video, detect barcodes, and stream recordings on request.

First runCopy Anchor Link

On first launch the app checks for its required components and downloads them if needed. The sidebar status panel shows the Recording Engine state: Initializing…, Ready, or Offline.

SettingsCopy Anchor Link

Open Settings in the desktop app.

Appearance and languageCopy Anchor Link

• Theme — Light, Dark, or System.
• Language — English or Vietnamese.

Detection & computer visionCopy Anchor Link

• Auto Barcode Detection — detect and decode barcodes from live camera streams.
• Inspection Resolution — the resolution frames are decoded at for detection. 640×640 is the minimum; higher values read barcodes from farther away. Select Apply to running streams to update streams that are already live.

Recording & audioCopy Anchor Link

• Clip Audio — include camera audio in recordings and exported clips. Select Apply to running streams to update streams that are already live; the next stream start also picks it up.
• Recording Storage — choose a custom directory, open the folder, or reset to the default location.
• Storage Limit (GB) — when set, the oldest recordings are automatically deleted as storage approaches the limit. Leave it empty or 0 for no limit.
• Retention (Days) — delete recordings older than the given number of days, even when you are under the storage limit. Leave it empty or 0 to keep them until the storage limit forces cleanup.
• Auto Cleanup — turn the automatic cleanup on or off.
• Export Directory — where exported clips are saved.

DiagnosticsCopy Anchor Link

• Verbose logging — more detailed logs. Sensitive values are automatically redacted.
• View logs, Open folder, Copy, Refresh, and Clear logs.

Multi-window & standalone viewsCopy Anchor Link

For multi-monitor packing setups, the desktop app supports dedicated pop-out windows:

• Standalone stream grid — undock the multi-camera live grid into an independent window that can be maximized on a secondary packing display.
• Standalone recording preview — pop out recording playback into a separate preview window while continuing live pack-out verification on the primary screen.

Station companionCopy Anchor Link

Settings → Station Companion is hidden in this release: the phone companion has not shipped yet. See Mobile companion.

UpdatesCopy Anchor Link

The desktop app checks for updates automatically. When a new version is available the sidebar status panel shows an Update Now button next to the current version number; it downloads and installs from PackVision's official link for your operating system.

Status panelCopy Anchor Link

The sidebar shows the Recording Engine state and uptime, the storage used (with the limit when one is set), your Agent identity, the app version, and Logout. Select Logout to sign the device out.

Next stepsCopy Anchor Link

• Connect a device if the app is not yet connected.
• Cameras to bind a camera.
• Downloads to install on another computer.